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User guide

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Introduction

CommuneAI is a workspace for community-facing AI assistants. Add knowledge sources, try questions in Playground, then connect approved Telegram groups or Discord channels. Insights show how your community uses the assistant and where knowledge may be missing.

In a connected Telegram group or approved Discord channel, the agent can answer eligible questions automatically. It can also respond when someone addresses or tags the bot. Replies often arrive in seconds, subject to source quality, confidence, permissions, and availability. With Smart engagement enabled, the agent can consider new human text in approved channels and groups as it arrives, day or night. Directed mode focuses on addressed questions.

The agent may stay silent when it cannot answer confidently. Connecting a bot does not guarantee a response to every message.

Start with Get started, then add knowledge sources and connect your community.